Want to help raise the world’s digital fluency? Love checklists? Adore critical paths? Nerd out about digital tools? Thrive in Slack and Asana—and know how to communicate in GIFs?
Causeit, Inc. is a futurist think tank and innovation consultancy focused on raising digital fluency around the world through our corporate clients and social impact projects. Our leadership team needs an experienced and skilled project facilitator with the capabilities and confidence to manage workflows and communicate directly with our clients, including SVP and C-suite/MD level stakeholders and their staff. Your close partners will be the Causeit co-CEOs and Experience Strategist, as well as project managers and product owners on the client side. This role involves a broad range of activities crucial to client projects and relationships and includes project management and administrative tasks.
PM Accountabilities
Set up and manage projects and workflows in Asana and client tools (MS Planner, spreadsheets, etc)
Track project pivots and additions
Communicate with team members about project progress
Regularly balance and prioritize the workload of team members
Manage milestones, tasks, critical paths, budgets and dependencies
Own and co-create an internal wiki of key decision principles, processes and procedures
Proactively communicate with internal and external stakeholders
Manage review and edit cycles for a large, evolving body of content, including video
Admin Accountabilities
Keep a graceful calendar for three executives, including management of scheduling, hand-offs, work blocks and time zones
Work with and co-create “machine coworkers,” like automated scheduling systems, in conjunction with our Technology Lead
Track key client and partner communications and relationships involving execs
Update client and partner records in our CRM
Provide individual task management support to exec-level team members, including ‘triage support’
The basics
This is a full-time, salaried position. Part-time and/or hours flexibility is available for exceptional applicants through the end of 2021, if needed
Our current PM is moving laterally within the company, and will be able to orient you during your onboarding and provide institutional knowledge on an ongoing basis
External client stakeholders tend to work in eastern North America or European time zones, so your schedule must be able to regularly accommodate meetings in those time zones
Causeit offers fully-paid ‘silver’-level health insurance for our employees, which you can upgrade pre-tax with higher plan tiers, flexible spending accounts, as well as dental and vision options (which are also available for your dependents)
Team members have extensive opportunities for on-the-job professional development and coaching, as well as an annual professional development budget
Ergonomic in-person and/or home office equipment provided, along with current high-end Macs and other technology
Requirements
A very strong command of the English language and business communications
Experience managing complex initiatives in business settings
Unusually powerful written communication skills which can be adapted for various levels of detail, formality and urgency across a broad spectrum of roles on the client-side
Strong self-management skills
Intrapreneurial mindset (i.e. owning the outcomes of your work, being personally committed to excellence in your role, looking for opportunities to improve and enhance areas of the business you touch)
Ability to pass a background check (ask if needed)
An empowered relationship with technology: experience and interest in using technology as part of your daily work. For example, willingness to read manuals, experiment with things, automate rote tasks and augment your own capacity with digital tools
Desire and excitement to change things from ‘within the system’ through our clients
Pluses
Prior experience with content project management (written, video, visual and web) and corporate consulting project management (client-agency relationships)
Experience with our specific technology stack (see below), especially Airtable
Spanish or other foreign-language skills
Nerds and strong GIF games
Multi-cultural/international client base experience
Auto-didacts
faq
What does Causeit do?
Check out https://www.causeit.org/about and www.digitalfluency.guide. Causeit works with large organizations to learn about and level up their Digital Fluency—the ability to leverage the thinking, data, business models, skills and tools of the Digital Age. Our part of transforming the world for the better is by making technology accessible and ethical for all people. We also work with select smaller firms who are doing great things in the world.
Where is the job?
Much of our team is based in Portland, OR in the US. However, we have team members in San Francisco, Toronto, and London—and are open to applicants from many locations.
What experience translates well to this role?
Digital or web agency, content production, editorial shop and/or publishing experience parallel the pace and evolving nature of our workflows. Our deliverables center on content (like our constantly-evolving Causeit Guide to Digital Fluency) and professional experiences like webinars, major online (or in-person) events, and executive-level innovation consulting. Experience leading or working in blended client/internal teams would set you up well for the complexity of scheduling, task management, and handoffs that occur in our larger client-facing projects.
What kind of technology will I use?
Our entire company is fully digital. All parts of our business are managed with digital tools. Our documents are usually created in the Google ecosystem. Our creative work occurs in Apple’s Keynote and Adobe’s Creative Cloud tools. Video is edited in Descript, Final Cut Pro, and Premiere. We do Microsoft when we have to for clients. Our projects are managed in Asana. We brainstorm and design experiences in Miro. Our custom and/or complex work occurs in Airtable, and is stitched together with Zapier. We communicate via Slack (and whatever clients need, like Zoom, MS Teams, Google Meet, etc).
What kind of people are you?
We’re a community-minded business. Parts of our work can feel like a family-owned firm, because of our deep care for each other. It is not uncommon for our team members to work at Causeit for at least five years, growing along the way. Causeit is Queer-owned and managed, and has a diverse employee body by several measures. WE STRONGLY ENCOURAGE DIVERSE APPLICANTS. We practice strong progressive values, which are embodied in all parts of our work, from responsible innovation to data ethics. As part of our commitment to equitable access, all of our content is available in Spanish, Portuguese and French as well as English, and we provide much of our content free of charge to the public. A significant portion of our profits go to not-for-profit organizations, social impact work and direct aid to families abroad.
What’s the workplace like?
As a fully-digital company, many of our roles can be done from anywhere in the world. We are based on the US West Coast, and appreciate applicants who can work with us in Portland, Oregon. We have had office space in the past and will likely resume having in-person workplaces in the coming year, but even pre-pandemic, day-to-day meetings were never assumed to be in-person. We are committed to including team members from all locations in many ways, with hybrid office experiences using high-definition audio/video and cloud-based systems for asynchronous and realtime collaboration.
Travel?
Yes, you should expect your role post-pandemic to include opportunities for 20-40% travel for sprints with each other and clients. We usually go to fun places (London, New York, the Bay Area, Toronto and various points throughout Asia and Latin America were regular destinations for us pre-pandemic). Causeit has worked on every continent except Antarctica.
Equal Employment
It is the policy of Causeit to provide equal employment opportunities to all qualified individuals and to administer all aspects and conditions of employment without regard to the following:
Race
Color
Age
Sex
Sexual orientation
Gender/gender identity
Religion
National origin
Pregnancy
Physical or mental disability
Military or veteran status
Citizenship and/or immigration status
Expunged juvenile record
Genetic information, including family medical history
Marital status
Familial relations to another employee or former employee
Filing for workers’ compensation insurance
Domestic violence victim status
Credit report or credit history, where prohibited by law
Access to employer-owned housing
Lawful off-duty use of tobacco products, where prohibited by law
Child or spousal support withholding
Wage garnishment for consumer debt
Bringing of a claim for unlawful employment practices
Refusal to attend any Company-sponsored meeting with the primary purpose of communicating the employer’s political or religious views
Any other protected class, in accordance with applicable federal, state, and local laws